Apple says the battery replacement service request may take 1-2 weeks to complete. If this is the model number of the laptop, enter the serial number of the computer on Apple’s website to check eligibility.Īffected users will need to take their 2015 MacBook Pros to an Apple Authorised Service Provider to have the battery replaced. Then, confirm the model is ‘MacBook Pro (Retina, 15-inch, Mid 2015)’. To confirm the model number and serial number of affected MacBook Pros, first choose ‘About This Mac’ from the Apple menu in the upper-left corner of the screen.
APPLE 2015 MACBOOK PRO RETINA BATTERY RECALL HOW TO
How to identify 2015 MacBook Pros with faulty batteries?Īpple users who purchased the 15-inch MacBook Pro between 20 can check if their devices are eligible for the battery recall and replacement by entering the serial number of their device on Apple’s dedicated website for the program. Meanwhile, Apple says that the recall does not affect any other 15-inch MacBook Pro units or other Mac notebooks. Find the serial number box and enter your serial. On the page that opens, scroll down until you see Eligibility. For example, you might click on the 2015 MacBook Pro battery recall if you have one of those Macs. Click on the device name that you're checking.
Affected laptops can be identified by their model and serial number, and Apple has advised users to stop using these laptops. Now that you've got the necessary device information, head back to Apple's recall list. Only a 'limited number' of devices are thought to be affected, according to a new entry on the Cupertino-based company’s support pages, but Apple is offering free battery replacements for the product. The company says that the batteries in MacBook Pro mid-2015 models are prone to overheating and pose a safety risk to users. Apple has issued a worldwide recall for its 2015 MacBook Pro with Retina Display over fears the laptop's battery 'may pose a fire safety risk'.
Apple has issued an important announcement for 15-inch 2015 MacBook Pro units sold primarily between September 2015 and February 2017.
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